Reservations
The customers are required to fill in an online booking form in which all the requested details are stated for each member of the party and only those named on the reservation are authorized to reside at the property and under no circumstances should they exceed the allowed limit per property. The customers cannot alter their name unless they have written authority from the owners of the Anemoni Villas. Also, the property cannot be sub let unless it is authorized in writing by the owners of the Anemoni Villas and the signatory must be a member of the party using the property. Same sex parties or groups under the age of 21 are NOT permitted and also, for mixed groups under the age of 26, restrictions will apply. We are sorry to inform you that no pets are allowed. The customer’s reservation is not confirmed until we receive the 20% requested deposit and, when a reservation is confirmed, we will, depending on the availability, confirm the reservation by issuing a booking confirmation.
Payments
The reservation is confirmed when 20% of the total rental amount is received at the time of booking and the balance of 80% can be paid at any time with no less than 4 weeks prior to the arrival date.Of course if booking is less that 4 weeks from arrival date the Full Amount is payable upon booking. All payments are made in Euros (€) and can be paid by Bank Transfer.
Security Deposit
All Anemoni properties have a fully refundable security deposit, charged at €400.00 Euros for a villa and €300.00 Euros for an apartment, this is used to protect the owners of the Anemoni Villas against any breakages, negligence and/or willful and wanton conduct, loss or damage, extra housekeeping costs, unpaid local charges or any other charges where applicable. This deposit cost may vary depending on the age group and owner specification and the cost of each customer’s deposit will be stated on their booking confirmation and must be received by the owners of the Anemoni Villas 6 working days prior to the customer’s arrival. This amount will be refunded within 14 days of the customer’s departure from the property, in some cases delays may arise should we need estimates for repairs for damage, if there is not any loss, damage, unpaid bills, additional housekeeping etc. In case that any damage occurs, the owners of the Anemoni Villas reserve the right to deduct the funds from the deposit amount. If the property is abused in any way, the customer will need to vacate the property immediately and move to alternative accommodation at their own cost. If the customer’s deposit proves inadequate to fully cover any costs that arise, the owners of the Anemoni Villas reserve the rights to deduct this amount from the customer’s credit or debit card used for the initial deposit.
Each property is inspected before and after each reservation by a member of staff from the Anemoni Villas and any damage caused prior to the customer’s arrival will be noted inside the brochure of the property. Any other noted damage found by the customer must be reported to our office within 24 hours of their arrival.
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